Shipping

Shipping DetailS:

Orders are processed Monday - Friday.

Items are posted out to you via Australia Post within 2 woking days of receiving full payment.

Once items are posted, delivery usually takes 2-6 working days to NSW, SA, VIC and QLD Metropolitan Areas.

Deliveries to TAS, WA, NT and Northern QLD can take up to 7 working days.

We will provide you with an Australia Post Tracking Number once the items are posted, after this it is between you and Australia Post to recieve your items, as we can't be responsible for any item handling after it has been posted out.

Shipping Rates:

Australia - $10 Flat Rate Shipping Australia Wide - With Free Shipping on all orders over $60.

All items will be sent with tracking numbers that is emailed to you once we post each order.

International.

International orders will be coming soon.

Shipping Method:

Australia Post Parcel with Tracking Number

Shipping Policy:

Saphirelashes is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses, or incorrect contact information for all shipments including Priority and Express shipping options. Once the package has left the Saphirelashes facility, we are not liable for any damaged, delayed, or lost packages. 

Undeliverable addresses include: Saphirelashes.com.au is not liable for any returns due to incomplete addresses, undeliverable addresses, or return to sender. Saphirelashes.com.au has the right to charge an additional fee for any reshipments regarding lost packages or packages returned back to the fulfillment facility. All orders considered lost, damaged, or delayed must be addressed within 10 days of the most recent tracking scan or delivery date.  

Order Cancellation:

Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been dispatched. Your order will begin being processed once you receive your order confirmation by email, at this point your order cannot be changed or cancelled.